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1300 788 519

FAQ

 

Q. What makes IVI ORGANIC different from alternative organic skin care products/ brands?

A. IVI ORGANIC to us is not just a product, it is a brand and we strive to give our customers the most luxurious natural skincare without compromising an exceptional online shopping experience.

The basis of all IVI ORGANIC products is the incorporation of Native Australian, Certified Organic and specialised ingredients that can assist in natural regeneration of the skin.

Our products are suitable for all skin types and with our ILLUMINATING RANGE we have simplified what can often feel like a complicated and time-consuming procedure.

Q. Where did IVI ORGANIC come from?

A. IVI ORGANIC has been developed on the belief of revolutionising nature to give your skin the care that it requires. Our passion is to provide your skin with a natural product that it loves and loves it in return.

We have personally chosen every ingredient so that we were able turn our passion into a product that would have a positive impact on the wellbeing for your skin.

Q. Is IVI ORGANIC 100% Australian owned and are the products made and manufactured in Australia?

A. IVI ORGANIC is 100% Australian owned and all products are made and manufactured in Australia.

Q. Are the products in the ILLUMINATING RANGE  Certified Organic?

A. The products available in the ILLUMINATING RANGE are not Certified Organic. However, a large percentage of the ingredients in the ILLUMINATING RANGE are Certified Organic Ingredients certified by the ACO (Australian Certified Organic).

Our products are free of:

Organic certification requires certain rules and regulations to be followed when formulating a product to become a Certified Organic product. This in effect, limits the performance, aesthetics, stability and overall consumer acceptance of a product.

Q. Who has IVI ORGANIC created the products for?

A. Our products have been created to suit all ages, all skin types and all genders.

Our products are suitable for anyone who is committed to the overall wellbeing of their skin and bodies.

Q. How are IVI ORGANIC products tested?

A. Our products undergo testing for Microbes, Applied Physical Stability & Conditional Physical Stability.

Our products are guaranteed to be safe and do not undergo any animal testing.

Q. How should I apply my cleanser, serum and moisturiser?

A. Always refer to the instructions provided on the product labels or visit each product page on the website and refer to the “how to use” tab to view the process step by step or contact us at enquiries@iviorganic.com or call us on 1300 788 519. 

Q. How should I test if the products are suitable for me?

A. You can request for free samples via this website, to try the product before you purchase.

Ensure that you test the products on the inside of your arm before applying anything to your face. Our recommendation is that you wait approximately 24 hours, if there is no reaction on the inside of your arm, then you may continue use of the product.

Keep your skincare regime simple and always read the ingredients before using.